Negotiation_soft skill
https://docs.google.com/presentation/d/1TmyVZEy0_0nDxPpPRkZ1Oz23nyCDf6Cm/edit?usp=drive_link&ouid=113157530518508898927&rtpof=true&sd=true
Role Play
Role-Play Exercise: Resolving Conflict in Negotiation for Soft Skill Score
Objective:
Practice using conflict resolution strategies to reach a mutually acceptable agreement while managing disagreement.
Scenario:
Two parties must negotiate terms for a team project deadline and resource allocation with the instructor:
Roles: Intructor and Role A, B, C
Make a group of students who want to achieve 60%, 70% and above 80%
Role A: 60% Which are the tasks they want to do? By when they want to achieve? Who can help them to achieve? What will they do to optimum result? How do they do it?
Role B: 70% Which are the tasks they want to do? By when they want to achieve? Who can help them to achieve? What will they do to optimum result? How do they do it?
Role C: 80% Above- Which are the tasks they want to do? By when they want to achieve? Who can help them to achieve? What will they do to optimum result? How do they do it?
Instructions:
Begin negotiation.
Use these conflict resolution techniques:
Active listening
Separating people from problem
Finding common interests
Brainstorming options
Using objective criteria
Managing emotions
After 15 minutes, debrief discussing:
What worked well?
What was challenging?
How were conflicts resolved?
What techniques were most useful?
Role Details:
Role | Goals & Concerns |
Instructor | - Deliver project in 7 days to meet instructor deadline. |
| - |
| - Concerned about maintaining quality despite time pressure. |
A, B,C | - Believes 10 days needed to ensure quality and thorough testing. |
| - Wants to take help of other team friends/ Instructor |
| - Worried rushing will lead to errors and rework later. |
Tips for Participants:
Identify shared interests (e.g., project success, quality).
Use objective criteria (past project timelines, quality standards).
Manage emotions if frustration arises.
Explore creative solutions (adjusted timeline, phased delivery, redistributing workload).
Possible Outcomes:
Agree on ……. days timeline with milestones.
Agree on overtime or prioritizing critical features.
Agree on communication
Comments
Post a Comment